FAQ
Everything studios ask, answered in one place.
What SculptScale is, what it measures, what it refuses, and what it costs — the answers below are the same ones the product pages give, gathered so nothing has to be hunted for.
Measure a file freeAbout SculptScale
What is SculptScale?
SculptScale is subscription software for jewellery and precious-metal studios, used in a web browser at sculptscale.com. It prepares 3D models for manufacture: it resizes supported rings and bangles, calculates gold, silver and platinum weight from measured mesh volume, hollows solid pieces to a measured wall thickness while preserving the exterior surface, and delivers a production file with a measured report. The first piece is free, end to end.
What makes SculptScale different from general 3D mesh tools?
General-purpose tools rebuild the outer skin while they work — voxel remeshing, boolean retriangulation and "repair" passes all move the visible surface, which shows on a sculpt carrying fine chased detail. SculptScale's contract is the opposite: the exterior surface you upload is the exterior surface you download, and the app proves it by comparing the delivered surface against your upload triangle by triangle. When a job cannot be done honestly, it refuses — and a refusal never costs an export.
Who is SculptScale for?
Jewellers, jewellery manufacturers, CAD studios, goldsmiths, casting houses and precious-metal sculptors — anyone who commits gold, silver or platinum to a 3D file and wants the geometry measured before the metal is poured.
Can SculptScale hollow a silver idol or murti for casting?
Yes — that is the founding use case. A solid sculpted murti is hollowed to a measured wall with the sculptor's surface carried through untouched, the underside opened so wax and resin drain, and the weight reported in sterling and other metals before casting. Large masters can also be sectioned to fit resin printer build volumes.
Who makes SculptScale?
SculptScale is created and owned by Intellectz LLC, USA. In India it is sold through Magnitude Intelligence, the seller of record for rupee purchases.
Are uploaded designs kept private? Is anything trained on them?
Your designs stay yours. Uploaded files are never used to train AI or anything else, and everything generated from an upload belongs to you. The studio sits behind an access gate, is excluded from search indexing, and the privacy notice explains exactly what is collected and how to ask for deletion.
Which languages and regions does SculptScale support?
The site and studio speak English, Hindi and Gujarati. It runs in any modern browser worldwide; all paid plans are billed in INR through Razorpay to the Indian seller, while metal-rate estimates remain in the selected region’s local currency.
Does SculptScale guarantee the piece will cast successfully?
No — and it says so plainly. SculptScale warrants that the report describes the file it delivered: the measured wall, the surface comparison, the volume and the metal weights. Wax, investment, burnout, pour and finishing belong to the caster's process, and the caster remains the judge of castability.
Getting started and pricing
What exactly is free?
Your first piece, end to end — the measured report and one production file you can cast from. No card is needed to open a studio. Paid plans start from your second piece.
Which pieces can it resize?
Supported rings, plain and carved bands, bangles and kadas. Resize is in beta and deliberately narrow: it refuses geometry it cannot take honestly, and a refusal costs nothing and consumes no export.
Do you keep or train on my designs?
No. You keep every right in what you upload and in everything the tool makes from it. Your files are never used to train AI, and every export you have paid for stays yours after your plan ends.
Is the weight exact?
It is a measured estimate for planning — geometry volume against the density of the metal you choose. Stones and findings are excluded, and your caster or refiner remains the final word.
Hollowing for casting
Will hollowing damage the detail?
The exterior is carried through rather than rebuilt, and the report compares the delivered surface against your upload so you can check rather than trust.
What wall should I ask for?
Your caster decides. Sterling below 0.5 mm is a resin master or electroforming reference, not something to cast directly — the report says so when it applies.
Is the achieved wall the same as the requested wall?
Close, not identical, and the report gives both plus the thinnest 5% sampled across the whole cavity rather than one convenient probe.
Does it vent for casting?
The underside is opened so wax and resin drain without drilled holes. The opening area and its own edge thickness are reported.
Metal weight from a file
How accurate is it?
The volume is exact to the mesh you uploaded. The weight is that volume times a stored density, so it is as accurate as the alloy assumption — confirm 22K and 24K figures with your refiner.
Does it include stones?
No. It measures the geometry it is given. Stone weight has to be added separately.
Do I need to upload to get a weight?
For the report, yes — it runs in your studio. The estimator on the homepage measures on your own device without uploading, which is enough to plan with.
Which metals are supported?
Sterling silver, 14K, 18K, 22K and 24K gold, and Platinum 950. Any other alloy can be derived from the reported volume and its density.
Resizing
Is resizing automatic?
You set the current and required size; the scaling itself is computed, not hand-modelled. Beta means the geometry classes it accepts are still narrow — it refuses rather than guesses when a piece falls outside them.
Is the output production-ready?
It is a measured mesh with a report, and it still needs your CAD review before it goes to wax. Resize in particular is Beta: treat the first piece as a test, not a production run.
What happens if my geometry is refused?
You are told which check failed and no export is consumed. Refusals are free, always — a job that could not be done honestly is not billed.
Does the wall thickness change when I resize?
Yes — uniform scaling scales the section too. If the resized wall matters, hollow after resizing so the wall is measured on the final geometry.
Technology and trust
What does "surface identical" mean?
The upload's own triangles were carried into the result rather than rebuilt, and the comparison reports how many differ and where — normally only at deliberate cuts.
Why does it refuse jobs?
Because a confident wrong answer is worse than a refusal. Capacity and mesh checks run before any work is committed, and a refusal never consumes an export.
Are my files used to train anything?
No. Never. The privacy notice states it and nothing in the pipeline does it.
Can I see the measurements before paying?
Yes — the measured report is free on every job. Payment applies only to the production export.
Files and limits
Why publish limits at all?
Because discovering them after a failed cast is expensive, and because a tool that claims everything cannot be checked on anything.
What if my file is over the ceiling?
Message us. Larger jobs can often be run on the studio machine directly.
Do you support stone-set pieces?
Not yet, and the signup form refuses them in one second rather than wasting your day. If a set piece has plain passages you want hollowed, talk to us.
Is casting success guaranteed?
No. We warrant that the report describes the file we delivered. The caster judges castability and owns the finished piece.
Your first piece is free end to end — the measured report and one production file you can cast from. Paid plans start from your second piece.
Have a difficult file, or need a studio code? Message us on WhatsApp — a person answers.